- #Drobo dashboard installer serial numbers#
- #Drobo dashboard installer install#
- #Drobo dashboard installer update#
I will wait until the final release of the 1.3.0 software before I attempt an upgrade. Since Drobo is my ‘trusted’ repository for all my data, I do not want to run beta software. However, some members were having trouble with the beta software. I went to the forum (where I have been a member since I purchased my Drobo) and joined the ‘Drobo Dashboard Public Beta’ group as Mark suggested. Please contact me if you additional questions or comments. Then follow these steps: 1) join the "Drobo Dashboard Public Beta" group at this page, 2) download the installer appropriate to your operating system (OS X or Windows). This version removes the checking that links the ability to do firmware upgrades to the subscription status of DroboCare.Ī: The beta release is available for download from. What should I do?Ī: Upgrade to the beta version of Drobo Dashboard 1.3. Q: I want to upgrade my Drobo’s firmware, but the Dashboard says that my DroboCare has expired.
#Drobo dashboard installer install#
Drobo Dashboard will change to allow owners to check for and install updates independently of whether they have an active DroboCare subscription. As in the past, all Drobo owners will be entitled to receive bug fixes. We are realigning the DroboCare program so that it pertains only to hardware warranty and the ability to open a technical support case. is decoupling firmware and software updates from hardware warranty and technical support. Below is an extract from a new posting to drobospace:ĭata Robotics Inc. You may not have received the news – DRI has changed DroboCare so that firmware updates are free. Google alerted me to your recent blog post regarding DroboCare. wherein he points out that the next version of the Drobo dashboard software will allow users continued access to firmware updates/bug fixes: Products & Markets for Data Robotics Inc. UPDATE: Febru– I received the following email from Mark, Fuccio, Sr. I still love my Drobo, but I’m beginning to resent Data Robotics. I gather that if they ever do fix the DroboShare problems which made the product unusable from the beginning, I’ll have to pay an upgrade fee! Give me a break!
To have to PAY for firmware upgrades (which amount to nothing more than bug fixes over time) for Drobo hardware is ridiculous.
#Drobo dashboard installer serial numbers#
Serial numbers are now needed to access their forum. In-depth forum posts that I wrote about this topic on the DroboSpace forum are now hidden behind user account walls – viewable only by Drobo owners. If you are having trouble installing Drobo Dashboard check to ensure you have Administrator privileges on your computer. To this day, my DroboShare sits unused on a shelf in my closet – $300+ wasted! Despite promised upgrades, Data Robotics support folks could never get it to work properly with my Vista 64 or my XP systems on my home network – others had the same problem. It was bad enough that my DroboShare experience was a disaster. I checked my Drobo for firmware updates yesterday and was startled to receive this message:
#Drobo dashboard installer update#
This is the first time in my 25+ years in computing that a hardware manufacturer has informed me that it wants to charge me for a firmware update to a consumer electronics product.
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